Transparent Monthly Care Plans. No Hidden Costs.
Scale your digital operations from basic hosting care to dedicated UK-engineered SRE insights. Month-to-month flexibility—cancel anytime with 30 days' notice.
Foundation Plan
Reliable UK hosting, secure business email, and essential maintenance to keep your digital presence running smoothly.
- Managed NVMe Cloud Hosting (Powered by HostShinrai UK fleet)
- Up to 5x Dedicated 1GB Business Mailboxes (Strict SPF/DKIM/DMARC)
- Weekly Automated Off-Site Backups (Cloud vault retention)
- Monthly Core & Plugin Updates (Tested in staging first)
- Standard cPanel Access + Automated TLS 1.3 SSL
- Monthly Automated Health Summary (Uptime & backup check)
- Support: UK Email Desk (Next-business-day response SLA)
Growth Care Plan
Your outsourced web operations team—combining daily recovery points, hands-on developer support, and performance visibility.
- Enhanced NVMe Compute Tier (Higher CPU/RAM allocation)
- Up to 15x Dedicated 1GB Business Mailboxes (Strict SPF/DKIM/DMARC)
- Daily Automated Off-Site Backups with rapid rollback capability
- 1 Hour Dedicated Engineer/Developer Time / mo (content edits, layout tweaks, troubleshooting)
- 24/7 Automated Uptime Telemetry & Brute-Force Firewall Protection
- Staging Sandbox Environment + CDN Edge Caching Configuration
- Monthly Performance & Core Web Vitals Report
- Support: Priority UK Email & Phone (Same-business-day response SLA)
Enterprise Ops & SRE Plan
Proactive Site Reliability Engineering (SRE), deep telemetry reporting, database tuning, and priority incident response from UK engineers.
- Dedicated Enterprise Tier on HostShinrai or Big Three Cloud (Azure / GCP / AWS on demand)
- Dedicated 1GB Business Mailboxes for Team Members
- Hourly Database Snapshots + Daily Full-System Off-Site Backups
- 3 Hours Dedicated SRE & Developer Time / mo (deployments, optimizations, consulting)
- Comprehensive Monthly SRE Insight Report: Resource trends, database health & capacity planning
- Monthly Vulnerability Scanning & Security Posture Review
- Dedicated Staging Sandbox for testing complex releases
- Support: Priority UK Engineer Phone & WhatsApp (1-hour critical response SLA)
Detailed Feature Comparison
See exactly what is included in each tier. No hidden fine print, no artificial locks.
| Operational Capability | Foundation (£39/mo) | Growth Care (£89/mo) | Enterprise SRE (£199/mo) |
|---|---|---|---|
| Infrastructure & Hosting Architecture | |||
| Compute Environment | HostShinrai Managed NVMe | Enhanced NVMe (High CPU/RAM) | Dedicated Tier (NVMe or Azure/GCP/AWS) |
| Storage Architecture | Enterprise NVMe RAID-10 | Enterprise NVMe RAID-10 | High-IOPS Pure NVMe or Cloud Block Storage |
| Web Server Engine | LiteSpeed + LSCache | LiteSpeed + LSCache + Edge CDN | Tuned LSWS / Cloud Reverse Proxy Stack |
| Datacenter Location | London, UK (GDPR, SOC 1/2) | London, UK (GDPR, SOC 1/2) | UK or Custom Multi-Region Cloud |
| Corporate Mail & Deliverability | |||
| Business Mailboxes | Up to 5x Dedicated 1GB | Up to 15x Dedicated 1GB | Dedicated 1GB Team Mailboxes |
| Authentication & Deliverability | Strict SPF, DKIM, DMARC | Strict SPF, DKIM, DMARC | SPF/DKIM/DMARC + Reputation Monitoring |
| Client Protocol Compatibility | IMAP, POP3, Authenticated SMTP | IMAP, POP3, Authenticated SMTP | IMAP, POP3, Authenticated SMTP |
| Backups, Disaster Recovery & SRE | |||
| Backup Frequency | Weekly Full Off-Site Vault | Daily Full Off-Site Vault | Hourly DB Snapshots + Daily Full Vault |
| Disaster Recovery Protocol | Standard Snapshot Rollback | Rapid Snapshot Rollback (< 30m) | Priority Shinrai Protocol (Target RTO < 15m) |
| Hands-On Engineer Time | — | 1 Hour / mo included | 3 Hours / mo included |
| Monthly Health / SRE Report | Automated Uptime Check | Core Web Vitals & Performance | Deep SRE Capacity & Vulnerability Audit |
| Support Channel & SLA | UK Email (Next business day) | UK Email & Phone (Same day) | Priority Phone & WhatsApp (1-Hour Critical) |
The Shinrai Protocol: Disciplined Incident Response
Every ShinraiOps care plan is anchored by our standardized, 3-stage disaster recovery protocol. When incidents occur, we isolate failure domains, restore production services deterministically, and conduct blameless root cause analysis.
Automated Telemetry & Fault Quarantine
Continuous synthetic health checks, error-rate telemetry, and CloudLinux LVE thresholds monitor fleet stability 24/7. When an anomaly or resource runaway occurs, automated edge rate-limiting and container isolation instantly quarantine the workload—protecting adjacent services.
Verified Snapshot Rollback & Staging
Production environments are not the place for live debugging. When corrupt updates or database failures impact live services, we immediately restore operations using verified, immutable off-site snapshots, isolating the defect to staging for safe diagnosis.
Blameless Root Cause Analysis (RCA)
Restoring service is only half the mandate. Our UK systems engineers analyze forensic execution logs in an isolated sandbox to pinpoint the root cause. We deploy permanent firewall or code hardening and deliver an executive-ready Incident Report explaining everything transparently.
How Your Off-Site Vaults Are Protected
A backup is only as good as its restore test. We separate backup infrastructure entirely from production servers to guarantee immutability across all care plans.
Air-Gapped Cloud Vaults
If an attacker or ransomware compromises a production account or server root, they cannot delete or encrypt your off-site backups. Backup access tokens are strictly isolated outside the host filesystem.
Point-in-Time Database Dumps
Transactional integrity is preserved using consistent MySQL / MariaDB snapshots. We eliminate corrupted tables during rollback by ensuring database and file snapshots match the exact same second.
Automated Health Verification
We periodically test backup archives by mounting them inside temporary sandbox containers. We verify that WordPress core boots and databases connect before marking the archive as verified.